Got a consumer complaint? Need some consumer information? Start here with this very helpful list of options. Once you start researching the Internet, you will find an endless source of valuable information from many government resources.

Where can I file a complaint?

• For a complete listing of city, county and state offices of consumer protection, including the Attorney General's office in each state, go to http://www.consumeraction.gov/state.shtml. Look for the state or city you live in - that's your best start in filing a complaint.
  
  
• You might also want to check with the Better Business Bureau. Find your local BBB at www.bbb.org. This is also a good way to check out a business.

Where can I get information on identity theft?

• If you think you have been the victim of identity theft, or would just like some information on how to prevent this crime from happening to you, click on http://www.consumer.gov/idtheft/.
  
  
• The Privacy Rights Clearinghouse also has very valuable information at their website http://www.privacyrights.org/. You can learn about your rights and responsibilities when protecting your privacy.

Where can I get a copy of my credit report?

• Federal Legislation now entitles you to one (1) free copy of your credit report from each of the three major credit reporting agencies. In order to obtain a copy of your credit report vist the website link referenced below or call toll-free 1-877-322-8228
• www.annualcreditreport.com

What are some sources for general consumer information?

• The best site for great consumer information on hundreds of topics can be found in the Consumer Action Handbook. Click on http://www.consumeraction.gov/ and check out how to order your free copy.
  
  
• Sign up for a weekly free newsletter at http://www.consumerworld.org/. This site includes the latest consumer news as well as bargains and good buys for the smart consumer.
  
  
• Consumer Reports has been providing consumers unbiased product information for more than seventy years. Much of their information is available free at their website http://www.consumerreports.org/main/home.jsp.
  
  
• For one-stop shopping for all consumer topics, bookmark this page: http://www.consumer.gov/.
  
  
• Need a brochure or pamphlet? Go to http://www.pueblo.gsa.gov/ for hundreds of choices on consumer topics for everyone.
  
  
• The Federal Trade Commission helps prevent unfair and deceptive business practices. You may file a complaint or get free information at http://www.ftc.gov/ftc/consumer.htm.
  
  
• For questions or information on radio, television, satellite, and telephone, check out the Federal Communications Commission at www.fcc.gov.
  
  
• Need information on finding a good repair person for your car? The Motorist Assurance Program has what you need at www.motorist.org.

What are some sources for safety and product recall information?

• For general recall information on a broad range of products and services visit www.recall.gov
  
  
• For information about safety, toys, nursery equipment, home appliances, furniture, computers, fireworks, etc. check out www.cpsc.gov
  
  
• The National Highway and Traffic Safety Administration has information on defects in automobiles, crash test ratings, safety recalls, air bags and child safety seats. Click on www.nhtsa.gov.
  
  
• If you have questions or complaints about food safety or food products, prescription or over the counter drugs, or medical devices, go to the Food and Drug Administration at www.fda.gov.